Shipping policy

Shipping Policy

Last updated: 28 July 2026

Continental Direct ships orders to customers across Europe.

Orders are normally processed within 1 to 3 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

Estimated delivery time is 10 to 15 business days after processing.

Delivery times are estimates and may vary due to carrier delays, customs procedures, public holidays or circumstances outside our control.

You will receive a shipping confirmation email when your order has been dispatched.

Tracking information may take up to 72 hours to become available.

Customers are responsible for providing a complete and accurate delivery address.

Contact us immediately if you need to correct your address. Address changes cannot be guaranteed after the order has been processed or dispatched.

If your order has not arrived after the estimated delivery period, contact us with your full name and order number.

We will investigate the shipment and assist you with the next steps.

If your order arrives damaged, contact us as soon as possible and provide clear photographs of the item, packaging and shipping label.

Continental Direct
support@contineltaldirect.uk